ILL & Document Delivery

ILL & Document Delivery

Our ILL/Document Delivery Department will obtain materials (articles, books, videos, and more) from other libraries when our library doesn't own or license what you need. To submit a request or check on an existing request, please log in to the ILLiad system.

Login to ILLiad

Health Sciences Library ILL/Document Delivery Policies and Procedures

  • You must be an Upstate affiliate (student, faculty, staff or resident) to use this service. 
    • Emeritus faculty must complete an account request form PDF Icon.  The Health Sciences Library will pay copyright fees of up to $200.00 per calendar year to obtain unlicensed articles via Interlibrary Loan (ILLiad) for an emeritus faculty member.
  • Upstate affiliates with Novell accounts will use this account to log into ILLiad.  Voluntary faculty may contact the Document Delivery Department at 464-5116 and to request an account.
  • The Health Sciences Library will not fill requests for the following items:
    • E-journal articles that we own or that you may obtain from from the New York State Library (NYSL)
    • Required texts
    • E-books
    • Books on closed reserve
    • Duplicate articles
    • More than 50% of a journal issue
    • Dissertations
  • Articles remain in ILLiad for 60 days and must be saved outside of ILLiad in order to retain a copy of the article.
  • Books and media that are not delivered* will be placed at the Library Services Desk for pickup.
  • The borrower is responsible for returning items to the Library Services Desk by the due date indicated.
  • The borrower will be billed for the replacement cost if an item is lost or damaged.
  • Books borrowed from other libraries that are not picked up are subject to a $20 processing fee.

The Health Sciences Library will deliver materials via intercampus mail to Upstate Faculty and Staff. 

  • To sign up for this service, choose delivery when you reply to the email that presents you with the option of pickup or delivery. 
  • Items will be sent (and may be returned) in a pink bag. 
  • Oversized, rare and expensive items are not eligible for delivery.

For more information about our document delivery or interlibrary loan services, please contact us as 315-464-5116 or