Interlibrary Loan & Document Delivery

Interlibrary Loan/Document Delivery

Our Document Delivery Department, will order materials (articles, books, videos, and more) from other libraries, when our library doesn't have what you need. To use this service, you must be an Upstate affiliate (student, faculty, staff, resident, emeritus and voluntary faculty). If you are an Upstate affiliate you can obtain articles that our library does not own from another library by submitting a request via our electronic system, ILLiad.

Login to Interlibrary Loan

Login to Interlibrary Loan (ILLiad) to:

  • request books & articles
  • review your request
  • learn more about the service

Library Delivery Service

This service is intended to make it easier for customers to obtain books and media from the Health Sciences Library (HSL). It includes items that are both owned and not owned by the HSL. To learn more about this service, please contact the Document Delivery department:
  • Phone: 315-464-5116
  • In Person: Visit the Library and ask to speak with Interlibrary Loan

Eligibility

Faculty and Staff

Upon signing up for this service, faculty and staff have the option of either pickup or delivery*.

The selection of either pickup or delivery will be applied to all future requests. This option can be changed at any time by contacting the Document Delivery department.

  • Pickup: Items will be held at the Library Service Desk for pickup.
  • Delivery*: Items will be mailed to the preferred on-campus address. It is the responsibility of the customer to make sure that the item is returned to the library. Unfortunately, items ordered from another library that have a short loan period are not eligible inter-campus mail.

Students

Items will be held at the library circulation desk for pickup.

Voluntary Faculty and Emeritus Faculty

Upon signing up for this service, emeritus and voluntary faculty have the option of either pickup or delivery*.

The selection of either pickup or delivery will be applied to all future requests. This option can be changed at any time by contacting the Document Delivery department.

  • Pickup: Items will be held at the Library Service Desk for pickup.
  • Delivery*: Items will be mailed to the preferred on-campus address. It is the responsibility of the customer to make sure that the item is returned to the library. Unfortunately, items ordered from another library that have a short loan period are not eligible inter-campus mail.

Items That Are Not Picked Up

Items that have been held at the Library Service Desk and do not get picked up within 3 business days (Monday through Friday) will be re-shelved or returned to the lending library. If the item was not owned by the HSL the customer may be charged a $20 processing fee.

Items That Are Overdue

Items that have not been received by the library within 9 days of the due date will be considered overdue and result in a $20 processing fee.

Replacement Costs

Customers are financially responsible for the full replacement cost (plus a processing fee) of any item that is not returned to the library.

Mailing Exceptions

Please be aware that it is at the discretion of the HSL to determine whether or not a particular item qualifies to be mailed or leave the library (i.e., over sized, rare, or expensive items).

* In order to qualify for on-campus delivery, customers must have an on-campus address.